Making a Town Dementia-Friendly

dv1811060In Watertown, Wis., the windows of nine businesses display small purple angels. The decals indicate that the employees inside have been trained in how to recognize customers with dementia and how to best assist them and their caregivers.

In the Connection Cafe, for example, baristas might encourage patrons with memory loss to simply point to which size of coffee they want. And employees at the State Bank of Reeseville have been trained to look for signs that customers have been scammed.

It’s part of a broader effort to educate the town’s 24,000 residents about dementia and to keep those who have the condition engaged in the community by providing the services they need.

Making a Town Dementia Friendly by Elizabeth Agnvall

AARP Bulletin January/February 2014

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